Sheraton Imperial Kuala Lumpur Hotel, Kuala Lumpur
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Key details
About the Hotel
Jalan Sultan Ismail,
Kuala Lumpur,
Malaysia,
50250,
Kuala Lumpur Federal Territory
Sheraton Imperial Kuala Lumpur Hotel is a family-friendly hotel featuring a luxury spa and five dining options. This 5-star urban retreat offers elegant accommodations and modern amenities. Situated in Chow Kit, it is known for its refined design and proximity to iconic landmarks.
Rooms & Amenities
Beautifully designed accommodations are located on the higher floors of the hotel, featuring walk-in closets and sleek marble bathrooms. Guests have access to 24-hour room service and free Wi-Fi throughout their stay. The hotel's spacious rooms include minibars, and some offer city views.
Dining & Nearby Options
Dining options include Essence, where culinary experts prepare fresh dishes at live cooking stations, and Celestial Court, known for fine Chinese cuisine. Guests can unwind at the Pool Bar with light bites and drinks. Classic Afternoon Tea and evening gatherings add to the dining experience.
Leisure & Business
Guests can refresh their well-being at Mandara Spa, featuring a comprehensive menu of treatments, or in the outdoor pool. A well-equipped gym is also available for fitness enthusiasts. The hotel provides exceptional event spaces for meetings and celebrations, complete with catering services.
Location & Transportation
Sheraton Imperial Kuala Lumpur Hotel is conveniently located within walking distance of LRT and Monorail stations, providing easy access to KLC's landmarks, including the Petronas Twin Towers and Pavilion Kuala Lumpur. Tour arrangements and concierge services are available for customized exploration.
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Comprehensive guide to transport options for seamless travel
City Centre
Kuala Lumpur
1.7
mi
Airports
Sultan Abdul Aziz Shah (SZB)
18.3
mi
Kuala Lumpur International (KUL)
38.8
mi
Train
Ampang Park Station
1.4
mi
Old Kuala Lumpur Railway Station
1.4
mi
Underground
Bukit Bintang
1.2
mi
Merdeka
1.2
mi
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
MYR 10 per hour
Luggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Barber shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Cookware/ Kitchen utensils
Services
Room service
Housekeeping
Laundry
Dry cleaning
Shops/Commercial services
Welcome drink
Dining
Restaurant
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Outdoor swimming pool
Sun loungers
Spa & wellness centre
Sauna
Steam room
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Room features
Air conditioning
Mini-bar
Sitting area
Dressing area
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Rollaway beds
Bathroom
Separate tub and shower
Free toiletries
Bathroom telephone
Sink
Self-catering
Cookware/ Kitchen utensils
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
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Location
Jalan Sultan Ismail,
Kuala Lumpur,
Malaysia,
50250,
Kuala Lumpur Federal Territory
Map view
street view
Jalan Sultan Ismail,
Kuala Lumpur,
Malaysia,
50250,
Kuala Lumpur Federal Territory
City landmarks
Event hall
Petronas Twin Towers
5100 ft
Mall
Suria KLCC
1.2
mi
Kuala LumpurMalaysia
Dataran Merdeka
5200 ft
Mall
Chinatown
1.1
mi
Park
KLCC Park
1.4
mi
Market
Central Market
1.2
mi
Aquarium
Aquaria
1.2
mi
Mosque
National Mosque of Malaysia
1.3
mi
Jalan Raja Merdeka Square
Sultan Abdul Samad Building
5300 ft
Shopping Area
SOGO Mall
1.1
mi
Museum
Islamic Arts Museum Malaysia
1.4
mi
Park
Kuala Lumpur Bird Park
1.3
mi
Jalan Tunku Abdul Rahman
Jalan Masjid India
3200 ft
Monument
National Monument
1.3
mi
Garden
Perdana Botanical Gardens
1.5
mi
Pagoda
Sri Maha Mariamman Temple
1.3
mi
Museum
Petrosains Science Discovery Centre
1.0
mi
Event hall
Kuala Lumpur Convention Centre
1.1
mi
Stadium
Stadium Negara
1.3
mi
Stadium
Merdeka Stadium
1.4
mi
Kuala LumpurMalaysia
Alor Street
1.4
mi
Gallery
Kuala Lumpur City Gallery
1.1
mi
Mosque
Jamek Mosque
1.5
mi
Park
KL Forest Eco Park
1.3
mi
No 26 Jalan Sultan Hishamuddin
National Textile Museum
1.3
mi
Theatre
Cultural Palace
1.6
mi
Sasana Kijang
Bank Negara Malaysia Museum and Art Gallery
2.2
mi
Nearby
Brickfields
'Torana' Gate
1400 ft
Klang River
2200 ft
Kuala LumpurMalaysia
Jalan Tuanku Abdul Rahman
1600 ft
Restaurants
Villa Danieli
100 ft
Jalan Sultan Ismail Sheraton Imperial Kuala Lumpur Hotel
Celestial Court
400 ft
Jalan Sultan Ismail Sheraton Imperial Kuala Lumpur Hotel
Essence Restaurant
500 ft
Jalan Sultan Ismail Sheraton Imperial Kuala Lumpur Hotel
Pavilions Lounge
500 ft
Sheraton Imperial Kuala Lumpur Jalan Sultan Ismail Jalan Sultan Ismail
Pancake House International
200 ft
Unit No G- 05 & Al-Fresco 3a
Emily's Steakhouse Kuala Lumpur
600 ft
Ground Floor
Peter Hoe Cafe
900 ft
Jalan Doraisamy 56-1 ,1st Floor The Row KL
The Row
600 ft
22 _ 64 Jalan Doraisamy
BacchUS Wine Bar
600 ft
52 Jalan Doraisamy
Mojo Restaurant & Bar KL
700 ft
No. 42 Jalan Doraisamy Asian Heritage Row
Reviews and Ratings
Reviews from guests about their experience.
84%
loved their spa retreat and can’t wait to return.
8.4/10
Great
Rooms
8.2
Location
9.2
Service
7.2
Dining
6.8
Guest reviews
8.4/10
based on 5 reviews
8.2
8.2/10 based on 2869 reviews
Leon
United Kingdom,
March
2025
7.2/10
My stay at the Sheraton Imperial Kuala Lumpur Hotel was really enjoyable, thanks to the incredibly friendly staff who made me feel at home. The location was superb, just a short walk to the MRT and close to many attractions. However, there were a few hiccups with the dining options that could use some improvement, especially in variety and pricing. Overall, it was a solid experience with just a couple of areas needing attention.
Rooms
8.0
The room was spacious, clean, and had a great city view, despite some minor noise issues from plumbing and other guests.
Service
9.0
The staff were genuinely kind and helpful, with a special shoutout to Fairus and his team for making my family feel welcomed.
Location
10.0
The hotel's location is fantastic, just a short distance from public transport and major attractions.
Dining
7.0
While the food was generally good, I felt the menu lacked variety and the prices were a bit high for what was served.
Facilities
7.0
Facilities like housekeeping and room service were efficient, but the dining area felt understaffed at times, which affected service.
Logan
United Kingdom,
January
2025
7.0/10
I recently enjoyed a stay at Sheraton Imperial Kuala Lumpur Hotel and found it to be quite pleasant overall. The room was spacious and well-equipped. although there were some hiccups during check-in and some issues with dining service. The hotel’s location was fantastic, making it easy to explore the city, but a couple of inconveniences did affect the experience slightly.
Rooms
10.0
My room was on the 35th floor, offering an impressive view, and was spacious with modern amenities. I particularly appreciated the large bed and comfortable lounge area.
Service
8.0
The staff were mostly courteous and helpful, although there were some slow responses when I needed additional items during my stay. The service at the Executive Lounge was especially commendable.
Location
10.0
The hotel is conveniently located right by shopping malls and major attractions like the KLCC and Twin Towers, making it a perfect base for exploring Kuala Lumpur.
Dining
7.0
While the breakfast offered some tasty dishes, there were a few inconsistencies. like some of the items being mediocre and a dining experience at Chola spices that didn't meet expectations. Still, the overall variety was nice.
Facilities
8.0
The hotel features a range of facilities, including room service and laundry, which were very helpful during my stay. However, I felt some attention to detail was lacking in certain areas.
Lily
United Kingdom,
December
2024
6.2/10
My stay at Sheraton Imperial Kuala Lumpur Hotel was mostly enjoyable with spacious rooms and great staff in the lounge. However, some service elements, like room dining, fell short, which took away from the experience.
Rooms
8.0
The room was spacious and clean, featuring a fantastic view of the city and a walk-in wardrobe. However, I noticed some issues with the housekeeping, as things were occasionally missing.
Service
7.0
While the lounge staff were incredibly polite and welcoming, the front desk service could use improvement. It felt a bit off during check-in, and no one offered to help with my luggage.
Location
9.0
The location is great, conveniently situated right next to the monorail and a short walk to the Petronas Towers, making it easy to get around.
Dining
6.0
The dining options in the hotel seemed slightly overpriced for what they offered. I wasn’t impressed by the room service timing either; it took too long for my late-night order.
Facilities
7.0
The pool was a bit small for my liking, but the gym was decent. Overall, the facilities met my expectations, though I would have liked better attention to detail in housekeeping.
Georgia
United Kingdom,
October
2024
7.2/10
My stay at Sheraton Imperial Kuala Lumpur Hotel was largely enjoyable, with spacious rooms and a fantastic breakfast buffet. The location is perfect, just a short walk to major attractions and local eateries. However, the rushed ambiance during breakfast and a few cleanliness issues in the room detracted from the overall experience.
Rooms
8.0
The room was spacious and well-maintained, providing a comfortable environment. However, I did notice a few stains on the carpet that could use attention.
Service
7.0
The staff was friendly and helpful, especially at the concierge, who assisted with day trip arrangements. Nevertheless, some staff seemed rushed during the breakfast service, which made the dining experience less relaxed.
Location
9.0
The hotel's location was excellent, with the Petronas Twin Towers and a monorail station within walking distance. There were plenty of bars, cafes, and local food options nearby, making it very convenient.
Dining
7.0
The breakfast buffet had a wide variety of options, and I especially enjoyed the freshly squeezed juices. However, I had a disappointing experience with room service, as some dishes were hit-or-miss.
Facilities
6.0
The hotel offered various facilities, including room service and a nice lounge. However, the food prices seemed a bit steep.
Leo
United Kingdom,
October
2024
6.8/10
My stay at Sheraton Imperial Kuala Lumpur Hotel was quite mixed. On one hand, the rooms were clean and spacious, and I appreciated the comfort they offered. However, the service left much to be desired, with notably unprofessional staff interactions and a lack of timely housekeeping.
Rooms
7.0
The room was clean, spacious, and had a lovely walk-in wardrobe, making it great for luggage storage. However, I experienced issues with check-in causing significant delays.
Service
5.0
Unfortunately, the service during my stay was disappointing. Staff seemed inattentive and rude at times, particularly during check-out, which was frustrating. There was also a lack of follow-up on my requests.
Location
8.0
The location was a real plus, being conveniently located near the monorail and close to notable attractions like the Twin Towers and Bukit Bintang.
Dining
7.0
While the in-room dining options were good and offered a nice variety, I found the pricing to be on the higher side. It would be better if they reduced their prices slightly.
Facilities
6.0
In terms of facilities, everything was as expected with room service and housekeeping, but the housekeeping was slow to respond, needing reminders for service.
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Sheraton Imperial Kuala Lumpur Hotel09.06
-
10.06.2025
