Sheraton Imperial Kuala Lumpur Hotel | Kuala Lumpur ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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About the Hotel

Jalan Sultan Ismail, Kuala Lumpur, Malaysia, 50250

“I loved the hotel's central location, with great food and shopping options nearby.”view full review

Sheraton Imperial Kuala Lumpur Hotel is a family-friendly hotel featuring a luxury spa and five dining options. This 5-star urban retreat offers elegant accommodations and modern amenities. Situated in Chow Kit, it is known for its refined design and proximity to iconic landmarks.

Rooms & Amenities

Beautifully designed accommodations are located on the higher floors of the hotel, featuring walk-in closets and sleek marble bathrooms. Guests have access to 24-hour room service and free Wi-Fi throughout their stay. The hotel's spacious rooms include minibars, and some offer city views.

Dining & Nearby Options

Dining options include Essence, where culinary experts prepare fresh dishes at live cooking stations, and Celestial Court, known for fine Chinese cuisine. Guests can unwind at the Pool Bar with light bites and drinks. Classic Afternoon Tea and evening gatherings add to the dining experience.

Leisure & Business

Guests can refresh their well-being at Mandara Spa, featuring a comprehensive menu of treatments, or in the outdoor pool. A well-equipped gym is also available for fitness enthusiasts. The hotel provides exceptional event spaces for meetings and celebrations, complete with catering services.

Location & Transportation

Sheraton Imperial Kuala Lumpur Hotel is conveniently located within walking distance of LRT and Monorail stations, providing easy access to KLC's landmarks, including the Petronas Twin Towers and Pavilion Kuala Lumpur. Tour arrangements and concierge services are available for customized exploration.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

1 King Bed Tower View Guest Room

Max:

2 persons

390 sq. feet

Bed options:

1 King-size bed

City view

Shower

Bathtub

room details

Check Prices

2 Twin or Single Beds City View Room

Max:

3 persons

455 sq. feet

Bed options:

2 Single beds

City view

Shower

Bathtub

room details

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1 King Bed City View 1-Bedroom Suite

Max:

3 persons

905 sq. feet

Bed options:

1 King-size bed

City view

Shower

Bathtub

room details

Check Prices

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Kuala Lumpur 1.7 mi

Airports

Sultan Abdul Aziz Shah (SZB) 18.3 mi

Kuala Lumpur International (KUL) 38.8 mi

Train

Ampang Park Station 1.4 mi

Old Kuala Lumpur Railway Station 1.4 mi

Underground

Bukit Bintang 1.2 mi

Merdeka 1.2 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Breakfast Bliss

“The breakfast buffet was simply excellent! I was thrilled by the wide range of selections available, especially the Nasi Lemak station. The rice was perfectly fragrant and the sambal was just right. The refill service was prompt for all stations, great. The staff's attentiveness truly stood out, especially towards my young children, making us all feel warmly welcomed.” view full review

Spacious Comfort

“I stayed in a spacious beautiful room on the 25th floor and loved it! The amenities included everything I needed like a hairdryer, iron, safe, fridge, and even bath robes and slippers. The layout was very comfortable, and I appreciated having garment storage separate from the bedroom. The views from my room were quite decent, adding to my overall experience.” view full review

Pleasant Gym Experience

“The gym facilities were decent for a hotel. I found it well-equipped with basic workout gear, which I appreciated after a long day of exploring. I liked the fact that it was kept tidy, allowing me to enjoy my fitness routine without any disturbances. Overall, it was a relaxing space to unwind and exercise during my stay.” view full review

Luxurious Bathroom

“I was really impressed by the spacious bathroom in my room. It featured a large bathtub and ample space for all my toiletries. The shower was refreshing, and I loved the selection of high-quality toiletries gave us. It made my daily routine feel more like a pampering session rather than just getting ready.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Barber shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Cookware/ Kitchen utensils

Services

Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Shops/Commercial services
Welcome drink

Dining

Restaurant

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Sun loungers
Spa & wellness centre
Sauna
Steam room
Back massage
Head massage
Full body massage
Foot massage
Pool with view

Room features

Air conditioning
Mini-bar
Sitting area
Dressing area
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Rollaway beds

Bathroom

Separate tub and shower
Free toiletries
Bathroom telephone
Sink

Self-catering

Cookware/ Kitchen utensils

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Location

Jalan Sultan Ismail, Kuala Lumpur, Malaysia, 50250

Map view

Jalan Sultan Ismail, Kuala Lumpur, Malaysia, 50250

City landmarks

Event hall

Petronas Twin Towers

5100 ft

Mall

Suria KLCC

1.2 mi

Landmark

Dataran Merdeka

5200 ft

Mall

Chinatown

1.1 mi

Park

KLCC Park

1.4 mi

Market

Central Market

1.2 mi

Aquarium

Aquaria

1.2 mi

Mosque

National Mosque of Malaysia

1.3 mi

Landmark

Sultan Abdul Samad Building

5300 ft

Shopping Area

SOGO Mall

1.1 mi

Museum

Islamic Arts Museum Malaysia

1.4 mi

Park

Kuala Lumpur Bird Park

1.3 mi

Landmark

Jalan Masjid India

3200 ft

Monument

National Monument

1.3 mi

Garden

Perdana Botanical Gardens

1.5 mi

Pagoda

Sri Maha Mariamman Temple

1.3 mi

Museum

Petrosains Science Discovery Centre

1.0 mi

Event hall

Kuala Lumpur Convention Centre

1.1 mi

Stadium

Stadium Negara

1.3 mi

Stadium

Merdeka Stadium

1.4 mi

Landmark

Alor Street

1.4 mi

Gallery

Kuala Lumpur City Gallery

1.1 mi

Mosque

Jamek Mosque

1.5 mi

Park

KL Forest Eco Park

1.3 mi

Landmark

National Textile Museum

1.3 mi

Theatre

Cultural Palace

1.6 mi

Landmark

Bank Negara Malaysia Museum and Art Gallery

2.2 mi

Nearby

Brickfields

'Torana' Gate

1400 ft

Klang River

2200 ft

Kuala LumpurMalaysia

Jalan Tuanku Abdul Rahman

1600 ft

Restaurants

Villa Danieli

100 ft

Jalan Sultan Ismail Sheraton Imperial Kuala Lumpur Hotel

Celestial Court

400 ft

Jalan Sultan Ismail Sheraton Imperial Kuala Lumpur Hotel

Essence Restaurant

500 ft

Jalan Sultan Ismail Sheraton Imperial Kuala Lumpur Hotel

Pavilions Lounge

500 ft

Sheraton Imperial Kuala Lumpur Jalan Sultan Ismail Jalan Sultan Ismail

Pancake House International

200 ft

Unit No G- 05 & Al-Fresco 3a

Emily's Steakhouse Kuala Lumpur

600 ft

Ground Floor

Peter Hoe Cafe

900 ft

Jalan Doraisamy 56-1 ,1st Floor The Row KL

The Row

600 ft

22 _ 64 Jalan Doraisamy

BacchUS Wine Bar

600 ft

52 Jalan Doraisamy

Mojo Restaurant & Bar KL

700 ft

No. 42 Jalan Doraisamy Asian Heritage Row

Reviews and Ratings

Reviews from guests about their experience.

Leon

United Kingdom, March 2025

7.2/10

My stay at the Sheraton Imperial Kuala Lumpur Hotel was really enjoyable, thanks to the incredibly friendly staff who made me feel at home. The location was superb, just a short walk to the MRT and close to many attractions. However, there were a few hiccups with the dining options that could use some improvement, especially in variety and pricing. Overall, it was a solid experience with just a couple of areas needing attention.

Rooms

8.0

The room was spacious, clean, and had a great city view, despite some minor noise issues from plumbing and other guests.

Service

9.0

The staff were genuinely kind and helpful, with a special shoutout to Fairus and his team for making my family feel welcomed.

Location

10.0

The hotel's location is fantastic, just a short distance from public transport and major attractions.

Dining

7.0

While the food was generally good, I felt the menu lacked variety and the prices were a bit high for what was served.

Facilities

7.0

Facilities like housekeeping and room service were efficient, but the dining area felt understaffed at times, which affected service.

Logan

United Kingdom, January 2025

7.0/10

I recently enjoyed a stay at Sheraton Imperial Kuala Lumpur Hotel and found it to be quite pleasant overall. The room was spacious and well-equipped. although there were some hiccups during check-in and some issues with dining service. The hotel's location was fantastic, making it easy to explore the city, but a couple of inconveniences did affect the experience slightly.

Rooms

10.0

My room was on the 35th floor, offering an impressive view, and was spacious with modern amenities. I particularly appreciated the large bed and comfortable lounge area.

Service

8.0

The staff were mostly courteous and helpful, although there were some slow responses when I needed additional items during my stay. The service at the Executive Lounge was especially commendable.

Location

10.0

The hotel is conveniently located right by shopping malls and major attractions like the KLCC and Twin Towers, making it a perfect base for exploring Kuala Lumpur.

Dining

7.0

While the breakfast offered some tasty dishes, there were a few inconsistencies. like some of the items being mediocre and a dining experience at Chola spices that didn't meet expectations. Still, the overall variety was nice.

Facilities

8.0

The hotel features a range of facilities, including room service and laundry, which were very helpful during my stay. However, I felt some attention to detail was lacking in certain areas.

Lily

United Kingdom, December 2024

6.2/10

My stay at Sheraton Imperial Kuala Lumpur Hotel was mostly enjoyable with spacious rooms and great staff in the lounge. However, some service elements, like room dining, fell short, which took away from the experience.

Rooms

8.0

The room was spacious and clean, featuring a fantastic view of the city and a walk-in wardrobe. However, I noticed some issues with the housekeeping, as things were occasionally missing.

Service

7.0

While the lounge staff were incredibly polite and welcoming, the front desk service could use improvement. It felt a bit off during check-in, and no one offered to help with my luggage.

Location

9.0

The location is great, conveniently situated right next to the monorail and a short walk to the Petronas Towers, making it easy to get around.

Dining

6.0

The dining options in the hotel seemed slightly overpriced for what they offered. I wasn't impressed by the room service timing either; it took too long for my late-night order.

Facilities

7.0

The pool was a bit small for my liking, but the gym was decent. Overall, the facilities met my expectations, though I would have liked better attention to detail in housekeeping.

Georgia

United Kingdom, October 2024

7.2/10

My stay at Sheraton Imperial Kuala Lumpur Hotel was largely enjoyable, with spacious rooms and a fantastic breakfast buffet. The location is perfect, just a short walk to major attractions and local eateries. However, the rushed ambiance during breakfast and a few cleanliness issues in the room detracted from the overall experience.

Rooms

8.0

The room was spacious and well-maintained, providing a comfortable environment. However, I did notice a few stains on the carpet that could use attention.

Service

7.0

The staff was friendly and helpful, especially at the concierge, who assisted with day trip arrangements. Nevertheless, some staff seemed rushed during the breakfast service, which made the dining experience less relaxed.

Location

9.0

The hotel's location was excellent, with the Petronas Twin Towers and a monorail station within walking distance. There were plenty of bars, cafes, and local food options nearby, making it very convenient.

Dining

7.0

The breakfast buffet had a wide variety of options, and I especially enjoyed the freshly squeezed juices. However, I had a disappointing experience with room service, as some dishes were hit-or-miss.

Facilities

6.0

The hotel offered various facilities, including room service and a nice lounge. However, the food prices seemed a bit steep.

Leo

United Kingdom, October 2024

6.8/10

My stay at Sheraton Imperial Kuala Lumpur Hotel was quite mixed. On one hand, the rooms were clean and spacious, and I appreciated the comfort they offered. However, the service left much to be desired, with notably unprofessional staff interactions and a lack of timely housekeeping.

Rooms

7.0

The room was clean, spacious, and had a lovely walk-in wardrobe, making it great for luggage storage. However, I experienced issues with check-in causing significant delays.

Service

5.0

Unfortunately, the service during my stay was disappointing. Staff seemed inattentive and rude at times, particularly during check-out, which was frustrating. There was also a lack of follow-up on my requests.

Location

8.0

The location was a real plus, being conveniently located near the monorail and close to notable attractions like the Twin Towers and Bukit Bintang.

Dining

7.0

While the in-room dining options were good and offered a nice variety, I found the pricing to be on the higher side. It would be better if they reduced their prices slightly.

Facilities

6.0

In terms of facilities, everything was as expected with room service and housekeeping, but the housekeeping was slow to respond, needing reminders for service.