What are the check-in and check-out times at Sheraton Imperial Kuala Lumpur Hotel?
Check-in is at 15:00 and check-out is by 12:00.
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Sheraton Imperial Kuala Lumpur Hotel, Kuala Lumpur
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Key details
About the Hotel
Jalan Sultan Ismail,
Kuala Lumpur,
Malaysia,
50250,
Kuala Lumpur Federal Territory
- Close to the Petronas Twin Towers
Perfect
8.3
7.8
4.5
3.7
Loved by guests
"Breakfast had a large variety and was delicious, definitely a 10/10."
"The pool area is even modeled after a European village."
"The rooms are very large .. however this is an old property and this is noticeable in the rooms that could do with a makeover."
Sheraton Imperial Kuala Lumpur Hotel, a 5-star family-friendly hotel, features a
Rooms & Amenities
The hotel offers
Dining Options
Dining options include
Leisure & Business
Leisure facilities consist of the
Location & Transportation
The hotel is close to public transport, including LRT and monorail stations, providing easy access to landmarks like
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
1 King Bed Tower View Guest Room
2 persons
36 m²
1 King-size bed
With view
Shower
Bathtub
room details
2 Twin or Single Beds Tower View Guest Room
2 persons
42 m²
2 Single beds
With view
Shower
Bathtub
room details
1 King Bed City View Room
2 persons
42 m²
1 King-size bed
City view
Shower
Bathtub
room details
2 Twin or Single Beds City View Club Lounge Access Room
2 persons
42 m²
2 Single beds
City view
Shower
Bathtub
room details
Show all roomsLess
Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Lift
- Barber shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Cookware/ Kitchen utensils
Services
- Valet parking
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Shops/Commercial services
- Welcome drink
Dining
- Restaurant
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Outdoor swimming pool
- Sun loungers
- Spa & wellness centre
- Sauna
- Steam room
- Back massage
- Head massage
- Full body massage
- Foot massage
- Pool with view
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Mini-bar
- Sitting area
- Dressing area
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
- Rollaway beds
Bathroom
- Separate tub and shower
- Free toiletries
- Bathroom telephone
- Sink
Self-catering
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
Sheraton Imperial Kuala Lumpur Hotel offers a delightful tapestry of dining options that blend traditional flavors with modern flair. From the enticing aroma of Malaysian cuisine to the sophisticated elegance of Cantonese dishes, each venue invites guests to indulge in unique culinary delights within thoughtfully crafted ambiances.
Essence
Malaysian and International
Ambiance
Family-friendly with a mix of traditional and modern design elements
Key Offerings
A sumptuous buffet featuring fresh, local ingredients with live cooking stations for an interactive dining experience. Perfect for families or romantic dinners.
Reservation
Recommended
Open daily, 06:00 - 23:00
Celestial Court
Cantonese and Chinese
Ambiance
A warm and inviting setting that blends traditional Chinese aesthetics with a modern feel
Key Offerings
Signature dishes include classic dim sum and thoughtfully curated family-style meals, enjoyed during lunch and dinner in a cozy atmosphere.
Reservation
Recommended
Tuesday to Sunday, Lunch 12:00 - 14:30, Dinner 18:30 - 22:00
Pavillions Lounge
Malaysian and International
Ambiance
Elegant yet relaxed, perfect for casual meet-ups or afternoon indulgences
Key Offerings
Delight in high tea, brunch selections, and cocktails amidst a stylish atmosphere, ideal for unwinding or social gatherings.
Reservation
Not necessary but recommended during peak times
Open daily, 09:00 - 00:00
Location
Jalan Sultan Ismail,
Kuala Lumpur,
Malaysia,
50250,
Kuala Lumpur Federal Territory
Map view
Jalan Sultan Ismail,
Kuala Lumpur,
Malaysia,
50250,
Kuala Lumpur Federal Territory
City landmarks
Event hall
Petronas Twin Towers
1.5
km
Mall
Suria KLCC
1.9
km
Landmark
Dataran Merdeka
1.6
km
Mall
Chinatown
1.8
km
Park
KLCC Park
2.3
km
Market
Central Market
1.9
km
Aquarium
Aquaria
2.0
km
Mosque
National Mosque of Malaysia
2.1
km
Landmark
Sultan Abdul Samad Building
1.6
km
Shopping Area
SOGO Mall
1.8
km
Museum
Islamic Arts Museum Malaysia
2.2
km
Park
Kuala Lumpur Bird Park
2.2
km
Landmark
Jalan Masjid India
960 m
Monument
National Monument
2.1
km
Garden
Perdana Botanical Gardens
2.5
km
Pagoda
Sri Maha Mariamman Temple
2.1
km
Museum
Petrosains Science Discovery Centre
1.6
km
Event hall
Kuala Lumpur Convention Centre
1.8
km
Stadium
Stadium Negara
2.0
km
Stadium
Merdeka Stadium
2.2
km
Landmark
Alor Street
2.3
km
Gallery
Kuala Lumpur City Gallery
1.8
km
Mosque
Jamek Mosque
2.3
km
Park
KL Forest Eco Park
2.0
km
Landmark
National Textile Museum
2.1
km
Theatre
Cultural Palace
2.6
km
Landmark
Bank Negara Malaysia Museum and Art Gallery
3.5
km
Nearby
Brickfields
'Torana' Gate
400 m
Klang River
650 m
Kuala LumpurMalaysia
Jalan Tuanku Abdul Rahman
470 m
Restaurants
Villa Danieli
30 m
Jalan Sultan Ismail Sheraton Imperial Kuala Lumpur Hotel
Celestial Court
120 m
Jalan Sultan Ismail Sheraton Imperial Kuala Lumpur Hotel
Essence Restaurant
140 m
Jalan Sultan Ismail Sheraton Imperial Kuala Lumpur Hotel
Pavilions Lounge
140 m
Sheraton Imperial Kuala Lumpur Jalan Sultan Ismail Jalan Sultan Ismail
Pancake House International
50 m
Unit No G- 05 & Al-Fresco 3a
Emily's Steakhouse Kuala Lumpur
170 m
Ground Floor
Peter Hoe Cafe
270 m
Jalan Doraisamy 56-1 ,1st Floor The Row KL
The Row
160 m
22 _ 64 Jalan Doraisamy
BacchUS Wine Bar
170 m
52 Jalan Doraisamy
Mojo Restaurant & Bar KL
200 m
No. 42 Jalan Doraisamy Asian Heritage Row
Explore Kuala Lumpur
Local Experiences
Petronas Twin Towers
19 minutes walking
Iconic twin skyscrapers featuring a skybridge and observation deck, offering stunning views and a chance to shop at Suria KLCC.
Dataran Merdeka
19 minutes walking
Historical site where Malaysia declared independence, adorned with lush green lawns and the striking Sultan Abdul Samad Building.
Chinatown
25 minutes walking
Vibrant district filled with traditional shops, street food, and historical temples, perfect for a cultural immersion.
KLCC Park
30 minutes walking
City park with playgrounds, walking trails, and a lake, providing a calm retreat amidst the bustling city.
Kuala Lumpur Bird Park
25 minutes walking
World's largest free-flight walk-in aviary, home to hundreds of bird species, ideal for nature enthusiasts and families.
Villa Danieli
1 minute walking
Italian restaurant offering a rustic ambiance and signature dishes like homemade pasta, perfect for a romantic dinner.
Celestial Court
2 minutes walking
Elegant Chinese dining with a variety of dim sum and seafood specialties; reservations recommended for peak hours.
Pavilions Lounge
2 minutes walking
Chic bar featuring live music and a vibrant atmosphere; great for relaxed evenings with signature cocktails and light bites.
Getting around
Reviews and Ratings
Reviews from guests about their experience.
Leon
United Kingdom,
March
2025
7.2/10
My stay at the Sheraton Imperial Kuala Lumpur Hotel was really enjoyable, thanks to the incredibly friendly staff who made me feel at home. The location was superb, just a short walk to the MRT and close to many attractions. However, there were a few hiccups with the dining options that could use some improvement, especially in variety and pricing. Overall, it was a solid experience with just a couple of areas needing attention.
Rooms
8.0
The room was spacious, clean, and had a great city view, despite some minor noise issues from plumbing and other guests.
Service
9.0
The staff were genuinely kind and helpful, with a special shoutout to Fairus and his team for making my family feel welcomed.
Location
10.0
The hotel's location is fantastic, just a short distance from public transport and major attractions.
Dining
7.0
While the food was generally good, I felt the menu lacked variety and the prices were a bit high for what was served.
Facilities
7.0
Facilities like housekeeping and room service were efficient, but the dining area felt understaffed at times, which affected service.
Logan
United Kingdom,
January
2025
7.0/10
I recently enjoyed a stay at Sheraton Imperial Kuala Lumpur Hotel and found it to be quite pleasant overall. The room was spacious and well-equipped. although there were some hiccups during check-in and some issues with dining service. The hotel's location was fantastic, making it easy to explore the city, but a couple of inconveniences did affect the experience slightly.
Rooms
10.0
My room was on the 35th floor, offering an impressive view, and was spacious with modern amenities. I particularly appreciated the large bed and comfortable lounge area.
Service
8.0
The staff were mostly courteous and helpful, although there were some slow responses when I needed additional items during my stay. The service at the Executive Lounge was especially commendable.
Location
10.0
The hotel is conveniently located right by shopping malls and major attractions like the KLCC and Twin Towers, making it a perfect base for exploring Kuala Lumpur.
Dining
7.0
While the breakfast offered some tasty dishes, there were a few inconsistencies. like some of the items being mediocre and a dining experience at Chola spices that didn't meet expectations. Still, the overall variety was nice.
Facilities
8.0
The hotel features a range of facilities, including room service and laundry, which were very helpful during my stay. However, I felt some attention to detail was lacking in certain areas.
Lily
United Kingdom,
December
2024
6.2/10
My stay at Sheraton Imperial Kuala Lumpur Hotel was mostly enjoyable with spacious rooms and great staff in the lounge. However, some service elements, like room dining, fell short, which took away from the experience.
Rooms
8.0
The room was spacious and clean, featuring a fantastic view of the city and a walk-in wardrobe. However, I noticed some issues with the housekeeping, as things were occasionally missing.
Service
7.0
While the lounge staff were incredibly polite and welcoming, the front desk service could use improvement. It felt a bit off during check-in, and no one offered to help with my luggage.
Location
9.0
The location is great, conveniently situated right next to the monorail and a short walk to the Petronas Towers, making it easy to get around.
Dining
6.0
The dining options in the hotel seemed slightly overpriced for what they offered. I wasn't impressed by the room service timing either; it took too long for my late-night order.
Facilities
7.0
The pool was a bit small for my liking, but the gym was decent. Overall, the facilities met my expectations, though I would have liked better attention to detail in housekeeping.
Georgia
United Kingdom,
October
2024
7.2/10
My stay at Sheraton Imperial Kuala Lumpur Hotel was largely enjoyable, with spacious rooms and a fantastic breakfast buffet. The location is perfect, just a short walk to major attractions and local eateries. However, the rushed ambiance during breakfast and a few cleanliness issues in the room detracted from the overall experience.
Rooms
8.0
The room was spacious and well-maintained, providing a comfortable environment. However, I did notice a few stains on the carpet that could use attention.
Service
7.0
The staff was friendly and helpful, especially at the concierge, who assisted with day trip arrangements. Nevertheless, some staff seemed rushed during the breakfast service, which made the dining experience less relaxed.
Location
9.0
The hotel's location was excellent, with the Petronas Twin Towers and a monorail station within walking distance. There were plenty of bars, cafes, and local food options nearby, making it very convenient.
Dining
7.0
The breakfast buffet had a wide variety of options, and I especially enjoyed the freshly squeezed juices. However, I had a disappointing experience with room service, as some dishes were hit-or-miss.
Facilities
6.0
The hotel offered various facilities, including room service and a nice lounge. However, the food prices seemed a bit steep.
Leo
United Kingdom,
October
2024
6.8/10
My stay at Sheraton Imperial Kuala Lumpur Hotel was quite mixed. On one hand, the rooms were clean and spacious, and I appreciated the comfort they offered. However, the service left much to be desired, with notably unprofessional staff interactions and a lack of timely housekeeping.
Rooms
7.0
The room was clean, spacious, and had a lovely walk-in wardrobe, making it great for luggage storage. However, I experienced issues with check-in causing significant delays.
Service
5.0
Unfortunately, the service during my stay was disappointing. Staff seemed inattentive and rude at times, particularly during check-out, which was frustrating. There was also a lack of follow-up on my requests.
Location
8.0
The location was a real plus, being conveniently located near the monorail and close to notable attractions like the Twin Towers and Bukit Bintang.
Dining
7.0
While the in-room dining options were good and offered a nice variety, I found the pricing to be on the higher side. It would be better if they reduced their prices slightly.
Facilities
6.0
In terms of facilities, everything was as expected with room service and housekeeping, but the housekeeping was slow to respond, needing reminders for service.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at MYR 10 per hour.
Internet
is available in for free.
Breakfast
A full breakfast is served at the price of MYR 69 per person per day.
Children & extra beds
There are no extra beds provided in a room.
There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
English, Chinese, Malay, Tamil
Year renovated:
2007
Number of floors:
38
Number of rooms:
420
FAQs
About Sheraton Imperial Kuala Lumpur Hotel
What is the distance from Sheraton Imperial Kuala Lumpur Hotel to Kuala Lumpur International Airport?
The hotel is approximately 60 km from Kuala Lumpur International Airport, taking about 60 minutes by car.
Which popular attractions are close to Sheraton Imperial Kuala Lumpur Hotel?
Nearby attractions include the Petronas Twin Towers (1 km), Bukit Bintang shopping district (2 km), and Merdeka Square (1 km).
What dining options are available at Sheraton Imperial Kuala Lumpur Hotel?
The on-site dining options include Essence for international cuisine, Celestial Court for Chinese cuisine, and Pavilions Lounge for drinks.
What amenities are provided in the rooms at Sheraton Imperial Kuala Lumpur Hotel?
Rooms feature air conditioning, flat-screen TVs, mini-fridges, walk-in wardrobes, and en suite bathrooms with bathtubs and free toiletries.
Is parking available at Sheraton Imperial Kuala Lumpur Hotel?
Private parking is available on-site for 10 MYR per hour, and no reservation is needed.
Is free Wi-Fi available at Sheraton Imperial Kuala Lumpur Hotel?
Yes, free Wi-Fi is available throughout the property.
What languages are spoken by the staff at Sheraton Imperial Kuala Lumpur Hotel?
The staff at the hotel speaks multiple languages, including English and Malay.
How far is Sheraton Imperial Kuala Lumpur Hotel from the Chow Kit area?
The hotel is located in Chow Kit, one of Kuala Lumpur's oldest sub-districts, offering a unique cultural experience.
What is the breakfast policy at Sheraton Imperial Kuala Lumpur Hotel?
Breakfast is available for an additional charge of 89 MYR.
What business services does Sheraton Imperial Kuala Lumpur Hotel offer?
The hotel provides a business centre, meeting rooms, and concierge services.
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